White Label UpHex! How To Set It Up.

Updated 3 min read

VIDEO WALKTHROUGH FOR CLIENTS IN CASE THEY NEED A VIDEO ON HOW TO SET THIS UP: https://youtu.be/6xSHuZS4oy8

How to Set Up White Label Features in UpHex
UpHex allows you to enable white label features so you can create a branded experience for your clients. This includes:
  •  A custom (white-labeled) URL 
  •  A client-facing login portal 
  •  Custom branding (logo and colors) 
Step 1: Access White Label Settings
  1.  Go to Settings in your UpHex account 
  2.  Click on White Label
Step 2: Set Up Your Custom Domain
Scroll down to the Custom Domain section.
1. Purchase a Domain
  •  You will need to purchase your own domain from a provider such as: 
    •  GoDaddy 
    •  Namecheap 
    •  Any hosting platform of your choice 
2. Choose a Subdomain
We recommend using:
  • app
  • launch
  • leads
⚠️ Note:
 Avoid using “ads” as a subdomain, as ad blockers may prevent the page from loading for some users.
3. Enter Your Domain
  •  Input your chosen subdomain + main domain inside UpHex 
Step 3: Configure DNS (CNAME Record)
To connect your domain, you’ll need to create a CNAME record in your domain hosting platform.
How to Do This:
  1.  Go to your domain provider (e.g., GoDaddy) 
  2.  Navigate to DNS settings
  3.  Click Add New Record
  4.  Select: 
    • Type: CNAME 
    • Name: (copy from UpHex) 
    • Value: (copy from UpHex) 
  5.  Click Save
⏱️ Note:
  •  It may take a few minutes for the domain to become active 
  •  Once ready, you’ll see the status updated in UpHex 
Step 4: Customize Your Branding
You can fully customize the client experience:
  • Upload your logo
    •  Appears in the top-left corner of the dashboard 
    •  Also shown on the login page 
  • Set a custom login image (optional) 
  • Adjust brand colors
    •  Updates buttons and interface elements 
Once finished, click Save.
Step 5: Client Login Experience
Once your white label setup is complete, your custom URL will allow clients to:
New Clients:
  1.  Visit your white-labeled URL 
  2.  Click Create Account
  3.  Enter: 
    •  Business name 
    •  Email address 
    •  Password 
  4.  Click Create Account
Existing Clients:
  •  Simply log in using their credentials 
Step 6: Client Setup Flow
After logging in:
  1.  Clients are taken to Integrations
    •  Connect their Facebook and/or Google accounts 
  2.  Then they can go to the Dashboard
    •  Launch campaigns 
    •  Manage ads 
You will also see the new client appear in your main UpHex dashboard, where you can manage campaigns alongside them.
Step 7: Control Client Access
You can control what your clients see and access:
  1.  Go to Settings
  2.  Click Customizations
  3.  Choose: 
    •  Which platforms are visible 
    •  What features clients can access 
Summary
With UpHex white labeling, you can:
  •  Offer a fully branded client experience 
  •  Allow clients to log in through your custom URL 
  •  Maintain control over what they can see and do 
  •  Manage campaigns alongside your clients